The industrial visit to Major Cineplex was a highly enriching experience that provided students with in-depth insights into strategic business practices and the complexities of movie theater operations. The visit allowed them to observe real-world applications of customer-focused management and operational efficiency, deepening their understanding of how businesses in the entertainment industry function. These valuable observations not only broadened their theoretical knowledge but also contributed to their academic learning and professional development. By gaining practical exposure to industry strategies, participants are now better equipped to apply these insights in their future careers, enhancing their ability to adapt to dynamic business environments.